Innovation and Sustainability in Packaging: An Interview with Klaas Hoving of Horizon Natuurvoeding
This article is part of a series of LinkedIn interviews by the Anders Invest Food & Agri team. In this series, we take a look at the people and activities within our portfolio companies. In this interview, we talk to Klaas Hoving, who works at Horizon Natuurvoeding. Horizon produces organic nut butters as well as packaged nuts and dried fruits. These products are sold throughout Europe in organic and specialty food stores under the brands: Horizon, Monki, Jori, and Krekeltje. Horizon is celebrating its 45th anniversary this year, and one of the ways they're marking this milestone is by launching a new packaging line.
New Packaging Line
Klaas Hoving has been working at Horizon as a Marketing & Benelux Sales specialist for about 11 years. Horizon is increasingly focusing on product innovations, with the most recent one being the revamped way of packaging organic nuts, seeds, and dried fruits. "With the new packaging line, we ensure that our products are even more visible on the shelves of organic and natural food stores and specialty shops. The nuts, seeds, and dried fruits will be packaged in quadroseal stand-up pouches in IJsselstein, improving their presentation." For Horizon, the new packaging is an improvement, and, as Klaas explains, the customers and retailers who were consulted about the stand-up pouches are very positive about them.
Flexible and Dynamic Product Development
In addition to making Horizon's products look better on the shelves and easier for consumers to find through the stand-up pouches, there are other benefits to the changed packaging line. Klaas mentions that while Horizon already imported and processed nuts, seeds, and fruits themselves, now they've added packaging to their capabilities. "We have more control over the production process, as we can now handle the packaging as well. This makes us much more dynamic and efficient in our product development." Moreover, the stand-up pouches offer opportunities to better serve customers and end-users in different countries. "The entire process, from bulk to the final packaged product, can now be handled by us. This allows us to provide a complete package, and in the long term, we see possibilities to better support our customers. This can also have pricing benefits for customers."
Furthermore, the new line also provided a good reason to examine the packaging materials used and enhance their sustainability. Klaas explains that Horizon has opted for packaging made of 100% polypropylene, which is fully recyclable. The packages are then transported in cardboard boxes and sealed with cardboard tape, which is more sustainable than the plastic tape previously used. This way, Horizon ensures that their values are reflected in every step of the chain – from the final packaging that the consumer sees to the processes the product goes through.
Challenges and Opportunities in Packaging Design
While the flexibility gained by adjusting and taking control of the packaging has been a significant advantage for Horizon, it also required a lot of testing and experimentation. Klaas explains that the main challenge was aligning the product quantity with the size of the packaging. Horizon has been distinguishing itself for years by offering various packaging sizes, he says. Especially in the segment of small packages of organic nuts, seeds, and dried fruits, Horizon is unique: the quantities of 150, 400, and 800 grams are appealing to different target groups. "During the packaging testing, we didn't get the right ratio in one go: sometimes there was too little product in the stand-up pouch and too much packaging, and other times there was too much product. Not to mention fitting and arranging the consumer units in the right outer cartons and the ideal stacking ratio on the pallet. "Jeffrey and Raymon, as operators, are responsible for the packaging line and have worked incredibly hard in the past period. It's great to have dedicated employees with a lot of technical expertise," Klaas says. Ultimately, after several attempts, they succeeded in finding the right proportions for all the products offered in the stand-up pouches.
However, Horizon is far from done with innovating, and it is precisely because of the packaging line that they see new possibilities, both within and outside the Netherlands. "With this packaging line, it's easier to innovate in products: for example, we can now offer mixed packages more easily, with different nuts, seeds, and dried fruits all in one," Klaas continues. "Additionally, we can expand more easily in countries outside the Netherlands. For instance, our Monki brand is already well-known for nut butters in a large part of Europe. In the future, we could introduce stand-up pouches with organic nuts, seeds, and dried fruits under that brand. This way, there's a trusted and beloved brand in those areas with a 'new' product line." Klaas then explains that they're always working on improving products and coming up with new concepts. "We will continue to do so. We are full of new ideas to develop and launch in the coming years. At the same time, Horizon remains timeless and uncompromising. We adhere to our ideals, and this makes us reliable. This personally appeals to me, and we see it reflected in the trust and appreciation we receive from our customers."